Refund Policy
ABSOLUTELY NO REFUNDS ON HAIR, SALE ITEMS AND ALL SWIMWEAR IS FINAL SALE. Absolutely no returns or exchanges for hygiene products. All Accessories are FINAL SALE! Exchanges ONLY on apparel.
ABSOLUTELY NO REFUNDS ON HAIR, SALE ITEMS AND ALL SWIMWEAR IS FINAL SALE. Absolutely no returns or exchanges for hygiene products. All Accessories are FINAL SALE! Exchanges ONLY on apparel.
Store credit exchanges.
Our policy lasts 5 days. You only have 5 days after date of delivery to request an exchange. If the item you want to exchange price has changed and is on sale, we will credit you of the current sale price if approved.
Our policy lasts 5 days. You only have 5 days after date of delivery to request an exchange. If the item you want to exchange price has changed and is on sale, we will credit you of the current sale price if approved.
To be eligible for a exchange, your item must be unused and in the same condition that you received it.
To complete your exchange, we require a receipt or proof of purchase.
Once your exchange is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
If you are approved, then your exchange will be processed, and a credit will automatically be applied to your store credit .
If you are approved, then your exchange will be processed, and a credit will automatically be applied to your store credit .
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Sales@CityRepublik.com
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Sales@CityRepublik.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Sales@cityrepublik.com and send your item to:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Sales@cityrepublik.com and send your item to:
City Republik
P.O Box 22942
Houston, TX, 77227
Shipping
To return your product, mail your product to:
City Republik
P.O Box 22942
Houston, TX, 77227
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or
purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
purchasing shipping insurance. We don’t guarantee that we will receive your returned item.